Experience Summary

20+ years of experience as Technical Writer, including 12 yrs as the sole writer for 8+ small startups. 

3 years working with the UX team to deliver UI copy for three SaaS Security products.

Specialize in authoring from scratch for SaaS security, virtualization, encryption, network security, disaster recovery/high availability, legal compliance technologies, and other products.

2 years in internal and process documentation.

Author content solutions using structured and unstructured editors and other tools.

Effectively work with Engineering/Product Management to resolve customer escalations.

Provide a user-centric approach to both technical and non-technical users across numerous mediums. 

2-3 years bookkeeping experience: customized Chart of Accounts, set up Classes, and performed A/R, reconciliation, and Job Costing for nonprofit programs using Quickbooks.

2-3 years experience presenting budgets, financial statements, and tax filings to the Board of Directors.

Filed all necessary state and federal paperwork for nonprofit status, incorporation, and dissolution. 

Spearheaded a 3-month study, resulting in 1.2M in revenue to a small community.

12 years of self-employment invoicing and tax reporting using Quicken and TurboxTax software. 

2 years experience in the mutual fund industry. Acquired Series 6 license.

4 years developing websites, press articles, web content, email marketing, and social media campaigns.

4 years in nonprofit management, comprising community outreach, marketing, branding, online fundraising, proposal writing, and strategic planning.